Shipping + Returns
Where do you ship to and how much does it cost?
Consciously is pleased to offer free shipping on all orders. We currently only ship within the United States.
How long will it take to receive my order?
It takes us between 1-3 business days of receiving the order to process it, depending on the order size. You should receive your order within 7-10 business days.
*Please note that there may be shipping delays due to COVID-19.
What shipping carriers do you use?
We work with DHL, FedEx, UPS, and USPS.
Do you accept returns or exchanges?
You may return or exchange full-priced products purchased on wearconsciously.co within 14 days of receipt of your order. The product must be in its original and unused condition with original hang tags attached and hygiene stickers still affixed to the garment. For health and safety reasons, if the hygiene label is removed or not properly attached, we will not be able to accept the return or exchange. Underwear cannot be returned or exchanged. We do not cover shipping fees for returns and charge a $10 flat fee. Products purchased on sale are not eligible for returns. Products not returned within 7 days of receiving a return label will not be accepted.
To request a return, please email email@example.com with your order number and the product(s) you would like to send back. We will review the products once returned, and you will receive your refund within 7 business days.
To request an exchange, please email firstname.lastname@example.org with your order number and the product(s) you would like to exchange.